The Strategic Plan shapes the Hawaii Section American Water Works Association's (HSAWWA) future. It helps determine HSAWWA's role in meeting the challenges facing the water supply industry in coming years. The plan takes a broad view of the Association's activities, and does not provide a detailed listing of all Association programs (see About the Strategic Plan).


HSAWWA will be the leading force in the State dedicated to safe drinking water.


Our values are:

  1. Safe and Sufficient Water for All People. We are committed to safe-guarding public health by adhering to the principles that the public has an absolute right to safe drinking water that is sufficient to meet community needs.

  2. Consumer Confidence and Satisfaction. We are committed to
    achieving consumer confidence and satisfaction through ongoing public involvement in planning, policy development, regulatory, and quality issues regarding drinking water.

  3. Total Water Stewardship. Because water is the basic element of life, HSAWWA is dedicated to helping assure that this vital resource is managed for the greatest good of people and the environment, and that all segments of society have a voice in this process.

  4. Honesty and Integrity. We promote honesty and integrity in all actions of our staff and members.

  5. Continuous Quality Improvement. We are committed to the highest standards of service, product, and operation, to meet or exceed internal and external customers' expectations, through continuous review and improvement.

  6. Diversity. We are dedicated to expanding the diversity of our staff, membership, and leadership, to achieve our vision.

  7. Close Working Relationships. We help each other, openly share information, and solve problems in a spirit of cooperation and fellowship.


The HSAWWA is dedicated to the promotion of public health and welfare in the provision of drinking water of unquestionable quality and sufficient quantity. HSAWWA must be proactive and effective in advancing the technology, science, management, and government policies relative to the stewardship of water.


  1. Develop an education/training and membership program that will support the professional development of all section members.

  2. Establish an effective communication system and promote HSAWWA as THE authority of the drinking water community as well as enhance its visibility/ influence on state legislative matters.


Details of implementation, formerly included with the Strategic Plan, are the responsibility of the councils and administrative committees, which will each prepare implementation document which inform the Board and membership about their programmatic priorities and guide staff in structuring programs. The section has prepared its own plans based on the Associations' Strategic plan and goals.

The Strategic Plan does not establish costs or identify revenue necessary for carrying out programs. This is the purpose of the Business Plan developed by the Finance Committee. The Business Plan details costs of ongoing activities, the costs needed to implement the Strategic Plan, and possible revenue sources.

The Strategic Plan reflects input from the 1997 membership survey and the extensive discussions held by the Board.

The HSAWWA officers, Board of Directors, and membership need well-established goals to provide continuity and guidance for the association. The Strategic Plan must be integrated into the short- and long-term planning efforts of councils and committees. Each group will prioritize and implement activities in support of the plan.

Last Updated February 1999